The mid-air blowout of a door plug on an Alaska Airlines flight in January put the storied aircraft manufacturer back under the microscope. Investigations since then revealed inadequate standards and a broken safety culture. The FT examines the root causes behind the company’s fall from grace
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00:00 – Introduction
00:56 – Boeing’s history and importance
02:01 – The Alaska Airlines incident
03:30 – The 737 Max crashes
06:52 – Unearthing a cover-up
09:47 – Calhoun replaces Muilenburg as CEO
10:58 – Covid-19’s impact
12:09 – Supplier issues and quality failures
13:09 – Why the door plug blew out
16:12 – Whistle-blower claims and retaliation
18:59 – Boeing’s response to whistle-blowers
21:27 – Strikes and worker resentment
23:18 – Kelly Ortberg’s cultural reset
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