Uganda Civil Aviation Authority(UCAA) has assured the general public that the passenger expertise at Entebbe Worldwide Airport is presently clean and glorious.
The authority made the remarks whereas showing on SpotlightUG panel dialogue on the state of the aviation business in Uganda. The dialogue occurred on NBS Tv on Monday evening.
Through the dialogue, the Director Basic at UCAA, Fred Bamwesigye mentioned the passenger expertise is presently clean and glorious.
“Quite a few a number of desks that beforehand existed on departure have since been eliminated, and operations had been harmonised in order that fewer employees work together with passengers via the departure course of,” he mentioned.
Officers defined that it was not solely civil aviation dealing with Entebbe Airport.
Bamwesigye famous that as a result of there have been very many departments dealing with passengers, it turned out to be an inconvenience.
“We needed to streamline and ensure we left solely desks that had been meant to be at an airport,” he assured the passengers.
The departments that had been dealing with passengers on the airport aside from the authority included the immigration desk and safety.
Different departments that had been dealing with passengers on the airport throughout Covid-19, in accordance with the officers, had been well being desk, labour desk, vaccination amongst others.
The rise in desks prompted points on the airport. The officers mentioned that it compelled them to come back out to streamline the entire place and shut these desks that had been inflicting issues.
Join free AllAfrica Newsletters
Get the most recent in African information delivered straight to your inbox
Bamwesigye famous that it’s at all times good to come back and clarify to Ugandans what occurs in aviation.
“We have to come up and use our aviation services greater than we’ve got finished earlier than as a result of it’s going to assist us ease our transport system. I wish to encourage us to make use of Uganda Airways as a result of as soon as it expands, it additionally expands the house airport at Entebbe,” he mentioned.
The checkpoints which have remained embody, the one manned by the police, these manned by the Uganda Wildlife Authority (UWA) and aviation police. Different checkpoints are: the bags checkpoint, the airways check-in counters and the immigration counter.
This yr, UCAA threw out the Ministry of Gender, Labour and Social Growth and the Senior Presidential Advisor on Diaspora Affairs, Abbey Walusimbi, out of Entebbe Worldwide Airport.
Equally, a plethora of desks that had been created, together with one to validate and one other to confirm the vaccination statuses of vacationers going via the airport, have been closed.
In January this yr, a number of movies of Ugandans complaining about circumstances of harassment-including hooking individuals off planes, eradicating journey paperwork and extortion of vacationers who use the airport went viral on social media platforms.
The exterior labour desk of the Labour ministry was caught within the eye of the storm, with most vacationers accusing its employees of being masterminds behind the unlawful acts.
It was alleged that a few of the unlawful acts resulted in some individuals lacking out on their flights.
The viral movies triggered a public uproar that compelled the authorities to launch an investigation into the matter that resulted within the streamlining of the airport.
