CEO Doug Taylor stated in a press release the hack was an try and steal cash from the charity, however that the try was “unsuccessful”.
“We instantly took steps to safe our techniques,” Taylor stated.
“We then commenced an investigation of the incident and engaged specialist cyber safety consultants to know what occurred.
“We have now additionally taken steps to additional strengthen our techniques.
“From our investigation, we recognized that throughout the try and steal our funds, private details about some people could have been accessed.
“The non-public info of supporters that will have been accessed features a combination of names; (a) mixture of cellphone quantity, handle and/or electronic mail handle; details about whether or not a donation cost was processed efficiently or declined and the donation quantity; and in some cases, first and final 4 digits of the credit score or debit card used to donate.”
The Smith Household confirmed no center card digits, expiry dates or CVV numbers had been accessed, because the charity does not retailer that info in its techniques.
Private info comparable to passport particulars or driver’s licences can be not in danger, as donors aren’t required to supply them.
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“The info accessed in itself can’t be used to make fraudulent purchases,” Taylor stated.
“Whereas there isn’t any present proof of misuse of any particular person’s private info, we’re informing people concerning the incident and offering easy steps to guard their info and keep away from any potential scams.
“We’re additionally contacting people whose private info was not accessed and usually are not straight affected by this incident.”
Taylor stated the charity apologised for “any inconvenience or stress”.