What You Ought to Know:
– GetWellNetwork is buying Docent Well being, a digital well being firm. Docent offers a affected person engagement platform utilized by healthcare organizations to coordinate personalised care at scale by means of AI-enabled communication expertise.
– The acquisition advances GetWellNetwork’s mission to empower sufferers and households to be extra energetic contributors of their care, and extends vital well being applications for deprived populations and people struggling well being disparities — that are confirmed to be notably important throughout COVID-19 and the vaccine rollout.
GetWellNetwork, a world chief in affected person engagement, introduced right now the acquisition of Docent Well being, an progressive enterprise client engagement platform that allows healthcare organizations to coordinate personalised care at scale by means of AI-enabled communication expertise. Monetary particulars of the acquisition weren’t disclosed.
AI-Enabled Shopper Well being Engagement
Docent Well being primarily leverages clever, real-time textual content messaging to enhance affected person outcomes and retention by guiding sufferers to the “subsequent greatest step” of their care throughout episodes, a important time when sufferers typically don’t know what extra providers they want or are prone to looking for care outdoors of their house community. Docent Well being’s complete help delivers outcomes by capturing and analyzing distinctive affected person information to triage sufferers to the precise ancillary providers and group assets, rising annual wellness visits, driving follow-up from a hospital or ED discharge, and shutting referrals to specialists. It helps a variety of applications and providers, together with:
– COVID-19 tracing and monitoring
– Well being fairness
– Psychological well being, amongst many others.
“Docent Well being has delivered spectacular outcomes in a few of the largest well being techniques within the U.S., providing inspiring and vital applications geared toward deprived populations and well being disparities,” mentioned Michael O’Neil, GetWellNetwork Founder + CEO. “We’re excited to mix Docent Well being’s distinctive engagement capabilities with GetWellNetwork’s library of 230+ digital care journeys to create a next-generation platform for affected person outcomes and loyalty.”
Current Milestones
Docent Well being just lately introduced noteworthy outcomes and an enterprise growth with CommonSpirit Well being, a nonprofit well being system serving sufferers in 137 hospitals and 1000+ care websites throughout 21 states. “The true-time capabilities from Docent Well being’s platform take away a lot of the burden of care coordination, permitting us to scale providers, which is especially vital for weak or underserved sufferers in CommonSpirit’s communities,” mentioned Alisahah Cole, MD, System Vice President of Inhabitants Well being Innovation and Coverage at CommonSpirit Well being. “We’re excited to convey Docent Well being’s human-centric mannequin to extra of our sufferers with complicated care wants.”
Put up-Acquisition Plans
Docent Well being’s proficient crew will be part of GetWellNetwork, which can proceed to put money into pre-acquisition progress plans. Royal Tuthill, Founder + President of Docent Well being, will be part of the chief management crew as Normal Supervisor, Docent Well being and play a key position in ongoing product and industrial technique.
Why It Issues
“The mix of GetWellNetwork and Docent Well being — two mission-driven, progressive firms — presents well being techniques a human-centered, end-to-end answer fixing one of many greatest challenges in healthcare right now: fragmentation of providers and relationships,” mentioned Tuthill. “Our capability to have interaction populations at-scale with personalised help, throughout all factors of care, ensures we will additional the mission and enterprise outcomes of our companions whereas persevering with to drive significant outcomes for communities most in want.”
The mixed product choices allow GetWellNetwork to create a extra complete, seamless, and built-in affected person engagement expertise, and shall be accessible for implementation instantly.