Google was fined €1.1 million in France for deceptive rating of accommodations on its search engine, the nation’s financial system ministry introduced Monday.
“The investigation revealed that Google had changed the Atout France rating with a classification established in keeping with its personal standards,” mentioned the Basic Directorate for Competitors, Consumption and Fraud Management (DGCCRF), referring to France’s official resort classification.
The investigation, prompted by complaints from hoteliers, assessed the rating of greater than 7,500 institutions that displayed stars on Google’s search outcomes. The DGCCRF mentioned that the observe was “notably damaging” for shoppers, who have been misled about the advantages they might get pleasure from when reserving an lodging, and for hoteliers, whose accommodations have been offered as being lower-ranked than in Atout France’s official classification.
Since September 2019, Google Eire and Google France have agreed to appropriate the search outcomes and use Atout France’s rating when displaying what number of stars a resort has.
“Now we have now settled with the DGCCRF and made the required modifications to replicate the official French star ranking for accommodations on Google Maps and Search,” a Google spokesperson mentioned.
This text has been up to date to incorporate remark from Google.
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