What You Ought to Know:
Northwell Well being and Playback Well being signal multiyear deal to launch affected person engagement platform at medical websites throughout well being system.
Northwell Well being, New York State’s largest well being care supplier and Playback Well being, a software program know-how firm devoted to serving to care suppliers construct deeper, extra significant connections with their sufferers, at present introduced a multiyear settlement to launch Playback’s affected person engagement platform at choose areas throughout the well being system. Playback’s software program know-how empowers sufferers by supplying them with medical info that they’ll revisit, replay and share with others, enabling them to raised perceive their situation or remedy and extra totally have interaction with their care.
Playback Well being’s Affected person Engagement Platform
Playback is constructed on the popularity that sufferers usually have bother digesting and remembering info supplied throughout medical visits, particularly when a clinician is sharing a nerve-racking prognosis or advanced care plan. To assist sufferers hear, take in and perceive, the platform supplies info that’s curated by suppliers from the medical file. Clinicians can create customized care directions utilizing video, audio, photos, and textual content to speak a affected person’s prognosis and care plan clearly and compassionately. For instance, a clinician can embody a video through which she or he shows an MRI picture or different check end result and explains what it signifies concerning the affected person’s situation.
As well as, Playback video calling permits clinicians to instantly join with their sufferers, to test on how they’re feeling, or for a telehealth seek the advice of. This functionality additionally permits clinicians to the touch base with others on the care staff. All moments are captured and out there for viewing anytime, anyplace, by the affected person and their care staff.
With a wealthy consumer interface and sturdy integration, Playback’s software program is purpose-built. It’s designed to advertise mobility and sharing of point-of-care medical information and data captured in a hospital’s digital medical file and affected person portals or from third-party medical gadgets whereas adhering to strict safety requirements for well being info.
“At Northwell, we perceive that lots of the most troublesome issues in well being care come all the way down to lack of communication,” stated Richard Mulry, president and CEO of Northwell Holdings and Ventures, the entrepreneurial arm of the well being system, which is main the rollout of the Playback platform throughout Northwell. “We’re excited by the chance to develop and roll out this modern, scalable know-how that takes doctor-patient communication to a brand new stage. Based mostly on the outcomes of pilot applications at Glen Cove Hospital and different websites across the well being system, we’re assured it’ll enhance not simply the expertise of sufferers out and in of the physician’s workplace however finally the standard of their care.”