DINERS at a luxurious restaurant have been warned they are going to be slapped with a money penalty if their children are “screaming or uncontrolled”.
Angie’s Oyster Bar & Grill, in Singapore, has come below fireplace for the surcharge as some prospects insist they won’t return.
Others have defended the coverage, nonetheless, saying they “perceive” the place the managers are coming from.
Bosses of the seafood restaurant mentioned they applied the £6.26 (10SGD) surcharge round a month in the past following numerous complaints from diners.
These seeking to reserve a desk at the moment are hit with a blunt warning.
A textual content despatched to a buyer from the restaurant mentioned: “We want to inform you that we would not have any child chair out there as we’re not a kids-friendly restaurant.
“Screaming Kids Surcharge: All kids are welcome to dine at Angie’s. Nevertheless, screaming/uncontrolled kids disturbing different friends will NOT be tolerated. Cost will apply $10.
“Wanting ahead to listening to from you.”
Regardless of complaints over the controversial coverage, restaurant bosses doubled down on their rule.
They instructed native media: “Previous to the introduction of this coverage, we have been receiving feedback or complaints from different prospects on a weekly foundation.”
One mum took to TripAdvisor to slam the rule, giving the eatery a one-star overview.
She wrote: “We needed to move again to Angie’s so we made a reservation and indicated that we have been bringing our baby alongside.
“Angie’s then bought again to us informing us that they weren’t a kids-friendly restaurant and that there could be a ‘screaming baby surcharge’ if a baby was ‘screaming/uncontrolled’ and this might ‘NOT be tolerated.’
“This was the primary time we have been knowledgeable of this regardless that we had been on different events.
“Whereas I perceive {that a} screaming baby would disturb different friends, I assumed Angie’s may have taken a extra well mannered method.
“Am fairly postpone by the reply. Guess we gained’t be heading again.”
Bosses replied to the outraged mum, saying they “pleasure ourselves in offering a pleasing surroundings for all friends”.
‘NO CHOICE’
They added: “Over the previous couple of months, we have obtained an growing variety of complaints of youngsters working round unattended or disturbing different tables in the course of the service interval.
“Not solely is that this harmful as servers are sometimes shifting round with scorching meals and sharp cutlery, however it’s also disrespectful to different diners who might want to dine in a quiet and cozy environment.
“In these cases, our group speaks with the mother and father or caretakers and they’re virtually all the time capable of handle the scenario. Nevertheless, we sometimes expertise conditions the place nothing is finished and the matter is ignored altogether.”
The bosses insisted they felt that they had “no alternative” however to impose the penalty.
They added: “It pains us to impose the coverage nevertheless it was by no means our intention to decrease any of our friends’ expertise.”
Mum-of-two Nimran Kaur, 34, who has visited Angie’s Oyster Bar & Grill earlier than, defended the penalty however requested for clarification.
She instructed native media: “I perceive the place the restaurant is coming from. However this coverage may open the restaurant as much as additional disputes.
“If my baby is being noisy, and one other desk complains, do I get a warning, or am I charged 10 {dollars} already? What if my child quietens down after that? And who decides what’s an excessive amount of noise? The supervisor?”
One other diner, Anthea Koh, 39, instructed the eatery ought to merely introduce a eating room just for households with babies.