Added performance to present platform will assist model enhance effectivity for each entrance and back-of-house operations.
LOUISVILLE, Ky, March 7, 2022 — Buffalo Wild Wings, an informal eating idea recognized for its wings flavored with 26 mouthwatering sauces and seasonings, has as soon as once more renewed its partnership with QSR Automations. BWW first partnered with the worldwide chief in kitchen automation and restaurant expertise in 2011, and is dedicated to leveraging expertise to repeatedly enhance the visitor expertise in its eating places. Areas of enchancment on this renewed partnership embody load balancing amongst stations throughout peak hours and customized dashboards at prep stations to maintain monitor of each on- and off-premise orders. Within the foyer, visitors at BWW GO places can now get pleasure from monitoring their order on the Order Prepared board.
“QSR Automations has been a trusted kitchen expertise associate of ours for years, and it’s that belief that impressed us to make the funding in upgrading our programs,” stated Chuck Eicher, VP of Buffalo Wild Wings Restaurant Expertise. “The staff at QSR did an outstanding job of figuring out alternatives to maximise efficiencies and delivering personalized options to deal with present ache factors. They’re true companions in our enterprise and an integral a part of our success.”
Along with efficiencies achieved on the retailer degree, Eicher stated he’s wanting ahead to the elevated degree of information and insights this upgraded platform will present administration on the district, regional, and nationwide ranges.
“The above-store reporting capabilities are extraordinarily enticing to administration as a result of it permits them to go browsing anyplace, anytime, and get a really clear image of the amount and cadence of back-of-house operations,” stated Eicher. “Gaining perception into utilization improves line of sight and will increase effectivity to enterprise. The work atmosphere turns into calmer and extra streamlined for our workers, and our visitors have a smoother expertise. It’s an all-around win.”
“Onboarding new shoppers is thrilling, but it surely’s much more rewarding when present clients see the worth in a partnership with QSR Automations and select to proceed the connection by way of the following part of enterprise progress,” stated Angela Leet, CEO of QSR Automations. “We’ve loved customizing ConnectSmart® to fulfill the distinctive wants of BWW and sit up for watching them proceed to flourish.”
About QSR Automations
QSR Automations, headquartered in Louisville, KY with workplaces in the UK, is a world trade chief in kitchen automation and visitor administration companies. Since 1996, restaurant operators have turned to the model’s signature platform, ConnectSmart, for personalized options to enhance the visitor expertise and drive operational excellence. Utilized in 21 of the nation’s high 25 informal eating chains, ConnectSmart leverages knowledge to create personalized options that make calmer kitchens, less complicated workflows, and happier visitors.
We didn’t simply pioneer restaurant expertise. We perfected it.
About Buffalo Wild Wings
Buffalo Wild Wings, based in 1982, is the biggest sports activities bar model in the US. Globally, there are greater than 1,200 eating places in 9 nations. Buffalo Wild Wings is a part of the Encourage Manufacturers household of eating places. For extra data, go to BuffaloWildWings.com and InspireBrands.com
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