Anybody who’s been within the restaurant enterprise for any size of time has skilled points with the operation’s point-of-sale system. A printer goes down, a card reader fails, a monitor goes on the blink or your entire system crashes.
The result’s catastrophe and panic. Perhaps orders have to be written by hand as an alternative of entered into the POS, or the restaurant is simply in a position to settle for money funds. And even when the system comes again up, it might be hours earlier than operations return to regular.
Most POS {hardware} comes with a producer’s guarantee, however when coping with a big producer it might be days and even weeks earlier than the problem is resolved. That is why working with a reseller that not solely focuses on hospitality POS methods but in addition has the aptitude to service and restore these methods will be important to sustaining uptime.